General Plan Administration
- Medical Plan Administration
- Dental Plan Administration
- Consumer-Driven Health Plan Administration
- Prescription Drug Plan Management via one of our preferred Pharmacy Benefit Managers (PBMs)
- Short Term and Long Term Disability Management
- Vision Plan Administration
- Complete COBRA and HIPAA Administration
- Section 125 Flexible Spending Account (FSA) Administration
- Comprehensive plan design and consultation, including drafting of Master Plan Document, Summary Plan Description, and supporting plan administration materials
- Preparation of all necessary governmental reporting, such as Forms 5500 and 1099
- Electronic reporting and analysis on a monthly, quarterly, and/or annual basis
- Web-based electronic enrollment, claims and EOB look-up capability for members
- Performance guarantees
Member Services
- Toll-free Customer Service line for participants and clients
- Sophisticated On-Line capability to enroll, review claim status, request forms, access provider network, and download plan reporting
- Automated next day e-mail notification to members of claim activity
- BMS DirectPay direct deposit benefit payment system
- An available 24/7 toll-free Nurse Line
- Automated fax-based system which enables providers to obtain member specific benefit claims information 24/7/365
Insurance and Reinsurance services
- Obtain competitively priced specific and aggregate reinsurance from one of over a dozen top-rated reinsurance carriers and MGUs
- Provide all lines of True Group (employer paid) and Voluntary (employee paid) insurance coverage, such as Term Life, Accidental Death and Dismemberment (AD&D), Whole Life, Universal Life, fully insured Short and Long Term Disability, Vision, and Long Term Care
- Provide other ancillary products such as Pre-Paid Legal Services and discount auto and homeowners policies.
Health Management and Health Promotion Services via BMS CareConnex™
- Large Case Management
- Disease Management
- Pre-certification, concurrent hospitalization review, and discharge planning
- Selection and/or evaluation of PPO, PHO, and EPO using GeoAccess and disruption reporting
- Pre-natal program for evaluation and management of moderate/high risk pregnancies
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