Claim Submission
Claims submissions should be sent via standard mail to: Benefit Management Services, Attn: Claims, PO Box 1178, Matthews, NC 28106.

Contact via Email
You are welcome to contact BMS via E-email. Please see below for a listing of our departmental E-mail addresses. When appropriate, we will respond to you via a reply email.

Contact via Online Form
Click Here to contact BMS by filling out a short online form.

Contact via telephone
Of course, there are times when you must speak to us! Please call BMS toll-free at 1-800-228-1803, or local in Charlotte 1-704-845-5608.

Contact via facsimile
Please fax any correspondence or claim to us at 1-704-845-5629. Make sure to indicate the desired recipient on the cover page.

BMS E-mail Contacts
The following e-mail addresses are being provided for general inquiries only. Confidential matters should be handled through your BMS Online account or by calling the BMS Customer Service Department.